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It doesn’t matter if you manage campaigns and promotions, a private label, or teams of employees across an agency or a big brand, Encodify is the platform you are looking for.
The plan you choose determines things like service level, amount of users, storage capacity, as well as certain features.
100
500
Unlimited
100
1,000
Unlimited
-
Add-on
Unlimited
Included
Included
Included
Included
Included
Included
up to 30
up to 100
up to 500
up to 100
up to 200
up to 500
5 GB/user
10 GB/user
20 GB/user
FTP, HTTP, Custom Connector
E-mail, Atlassian Jira, Auto tagging / Auto Translate / Auto Transcribe using Google cloud services, Box, Byggebasen, Wordbee, Xero
Microsoft Teams, Slack, Google Big Query
99.5% uptime objective
99.5% uptime guarantee
99.8% uptime guarantee
Production
Production & Test
Production, Test, and Sandbox
Included
Included
Included
Add-on
Add-on
Add-on
-
Add-on
Included
-
Add-on
Add-on
30 internal users
Add-on
Add-on
100
100
-
Included
Included
up to 30
up to 100
5 GB/user
FTP, HTTP, Custom Connector
99.5% uptime objective
Production
Included
Add-on
-
-
60 internal users
Add-on
Add-on
500
1000
Add-on
Included
Included
up to 100
up to 200
10 GB/user
E-mail, Atlassian Jira, Auto tagging / Auto Translate / Auto Transcribe using Google cloud services, Box, Byggebasen, Wordbee, Xero
99.5% uptime guarantee
Production & Test
Included
Add-on
Contact for price
Contact for price
200 internal users
Add-on
Add-on
Unlimited
Unlimited
Unlimited
Included
Included
up to 500
up to 500
20 GB/user
Microsoft Teams, Slack, Google Big Query
99.8% uptime guarantee
Production, Test, and Sandbox
Included
Add-on
Included
Add-on
Your chosen solution narrows down what the platform will be able to do for you. Each platform comes with a number of capabilities and we'll do a fit-gap analysis to help you get the solution primed for your business.
Manage projects, tasks, and other work across your agency or retail business.
Book demo
Manage projects, tasks, and other work across your agency or retail business.
Book demoManage everything from digital assets, to projects, reviews and approvals.
Book demo*Online Proofing is only available on
Professional and Enterprise plans.
If you need anything that isn't included in your chosen plan you can customize with add-ons like extra environments, more storage space or even features like creative automation.
Our creative automation studio lets you take the first step towards being able to create, manage, review, and distribute content at scale.
If you need an extra environment for testing or staging, or if you need a sandbox environment to play around with you can add it to your subscription.
Each plan comes with storage per user, but if you find the storage in your chosen plan to be on the light side you can add more as an add-on.
You add external stakeholders such as clients, partners, agencies or freelancers to your subscription as an add-on.
2 hour response time for critical severity (S1) tickets
8 hour response time for high severity (S2) tickets
2 day response time for moderate severity (S3) tickets
5 day response time for low severity (S4) tickets
Ad hoc updates on S1 tickets
Reporting on bugs, incidents, SLA and action plan through support portal
1 customer support manager
*Platform support is
included in all plans
2 hour response time for critical severity (S1) tickets
8 hour response time for high severity (S2) tickets
2 day response time for moderate severity (S3) tickets
5 day response time for low severity (S4) tickets
1 day updates on S1 tickets
60 hours of solution support annually
Reporting on bugs, incidents, SLA and action plan through support portal
2 customer support managers
Service delivery manager available from a shared pool of resources.
2 hour response time for critical severity (S1) tickets
8 hour response time for high severity (S2) tickets
2 day response time for moderate severity (S3) tickets
5 day response time for low severity (S4) tickets
4 hour updates on S1 tickets
150 hours of solution support annually
Quarterly meeting on governance & escalation
Quarterly report on bugs, incidents, SLA and action plan
3 customer support managers
Service delivery manager available from a shared pool of resources.
1 hour response time for critical severity (S1) tickets
2 hour response time for high severity (S2) tickets
2 day response time for moderate severity (S3) tickets
5 day response time for low severity (S4) tickets
1 hour updates on S1 tickets
500 hours of solution support annually
Monthly meeting on governance & escalation
Monthly report on bugs, incidents, SLA and action plan
4 customer support managers
Assigned service delivery manager
Check out our plans to find out which is right for you, and how you can customize it to perfection.
Learn moreBook a free demo and we'll show you how the Encodify platform will help connect your marketing efforts.
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