We have built the platform
You choose your solution

1

Start by buying access to the Encodify Platform

Platform
Max. internal users

100

500

Unlimited

Max. external users

100

1,000

Unlimited

Guest users

-

Add-on

Unlimited

Process engine

Included

Included

Included

No code configuration

Included

Included

Included

Number of modules included

up to 30 

up to 100

up to 500 

Fields per module

up to 100

up to 200

up to 500

Storage

5 GB/user

10 GB/user

20 GB/user

Tiered add-ons
Included in Standard
Everything in Standard +
Everything in Professional +
Connected Services

FTP, HTTP, Custom Connector

E-mail, Atlassian Jira, Auto tagging / Auto Translate / Auto Transcribe using Google cloud services, Box, Byggebasen, Wordbee, Xero

Microsoft Teams, Slack, Google Big Query

Technical details
SLA

 99.5% uptime objective

99.5% uptime guarantee

99.8% uptime guarantee

Environments 

Production

Production & Test

Production, Test, and Sandbox

Platform support

Included

Included

Included

Solution support

Add-on

Add-on

Add-on

Add-ons
Communication bridge

-

Contact for price

Included

Content Creation & Proofing

-

Contact for price

Contact for price

Seats
Starting at

30 internal users

Add. internal users

Add-on

Add. external users

Add-on

Platform
Max. internal users

100

Max. external users

100

Guest
users

-

Process
engine

Included

No code configuration

Included

# of modules included

up to 30 

Fields per
module

up to 100

Storage

5 GB/user

Tired add-ons
Connected Services
Included in Standard

FTP, HTTP, Custom Connector

Technical details
SLA

99.5% uptime objective

Environ-
ments 

Production

Platform
support

Included

Solution
support

Add-on

Add-ons
Communication
bridge

-

Content
Creation & Proofing

-

Seats
Starting at

60 internal users

Add. internal users

Add-on

Add. external users

Add-on

Platform
Max. internal users

500

Max. external users

1000

Guest
users

 Add-on

Process
engine

Included

No code con-figuration

Included

# of modules included

up to 100 

Fields per
module

up to 200

Storage

10 GB/user

Tired add-ons
Connected
Services
Everything in Standard +

E-mail, Atlassian Jira, Auto tagging / Auto Translate / Auto Transcribe using Google cloud services, Box, Byggebasen, Wordbee, Xero

Technical details
SLA

99.5% uptime guarantee

Environments 

Production & Test

Platform
support

Included

Solution
support

Add-on

Add-ons
Communication bridge

Contact for price

Content
Creation &
Proofing

Contact for price

Seats
Starting at

200 internal users

Add. internal users

Add-on

Add. external users

Add-on

Platform
Max. internal users

Unlimited 

Max. external users

Unlimited 

Guest users

Unlimited 

Process engine

Included

No code configuration

Included

# of modules included

up to 500

Fields per module

up to 500

Storage

20 GB/user

Tired add-ons
Connected Services
Everything in Professional +

Microsoft Teams, Slack, Google Big Query

Technical details
SLA

99.8% uptime guarantee

Environments 

Production, Test, and Sandbox

Platform
support

Included

Solution
support

Add-on

Add-ons
Communication bridge

Included

Content
Creation &
Proofing

Add-on

2

Add your solution to the Encodify Platform

Work Management

Solution for managing requests, projects, jobs, tasks, people, and resources within in-house marketing teams and external agencies
  • Client and partner collaboration
  • Management of briefs and estimates
  • Project and task management
  • Online digital proofing of all assets and final promotional materials
  • Time registration
  • Reconciliation and invoicing

Private Label Management

Solution for planning and managing own brand labels in one unified hub - from concept to final product

  • Project and task management
  • Enriched product information
  • Online digital proofing of all assets and final promotional materials
  • Supplier and partner collaboration
  • Automation of content creation

    Promotion Management

    Solution for planning and managing your promotions and your creative assets - centered around products and supplier collaboration
    • Enriched product information
    • Promotion planning across channels and markets
    • Online digital proofing of all assets and final promotional materials
    • Supplier and partner collaboration
    • Automation of content creation

      3

      Select the support package that fits your needs

      Support Elements
      Platform Support
      Platform & Solution Support
      Included
      Plan 1
      Plan 2
      Plan 3
      Response time for Critical Severity (S1) tickets
      Response time for High Severity (S2) tickets
      Response time for Moderate Severity (S3) tickets
      Response time for Low Severity (S4) tickets
      Encodify status update on S1 tickets
      Support Hours included *
      Governance Meetings and Escalation
      Reporting (Bugs/Incidents, SLA, Action Plan)
      Maximum Customer Support Managers
      Encodify Service Delivery Manager (SDM)
      2 hours
      8 hours
      2 days
      5 days
      Ad hoc
      0 hours
      None
      Support Portal only
      1 user
      None
      2 hours
      8 hours
      2 days
      5 days
      Daily
      Up to 60 hours/year
      None
      Support Portal only
      2 users
      Pool of resources
      2 hours
      8 hours
      2 days
      5 days
      4 hours
      Up to 150 hours/year
      Quarterly meeting
      Quarterly report
      3 users
      Pool of resources
      1 hour (24/7/365)
      With priority routing
      2 hours
      5 days
      5 days
      2 hours (24/7/365)
      With email access
      Up to 500 hours/year
      Monthly meeting
      Monthyl report
      5 users
      Assigned SDM
      * Expires end of year if unused
      Encodify is used by

      Ready to connect 
your marketing workflows
with Encodify?

      Check out the plans

      Check out our plans to find out which is right for you, and how you can customize it to perfection.

      Learn more

      Contact sales

      Book a free demo and we'll show you how the 
Encodify platform will help connect your marketing efforts.

      Book demo