How to use it?
- Compose your email in your preferred email client sending it to the dedicated email address
- Receive an automated email response to let you know that it has been received successfully
- Reply to your customers via item comments triggering an automated response to the original sender
- Receive updates to the item based on any further emails from the customer
A connected service that allows you to sync incoming emails sent to a dedicated address to create an item within your Encodify Platform.
This is the perfect add-on to support work management but is fully flexible to support similar use-cases.