E-mail to Item Sync for Enhanced Work Management
A connected service that allows you to sync incoming emails sent to a dedicated address to create an item within your Encodify Platform.
This is the perfect add-on to support work management but is fully flexible to support similar use-cases.
What's possible with Encodify + Email
What's possible?
- Compose your email in your preferred email client sending it to the dedicated email address
- Receive an automated email response to let you know that it has been received successfully
- Reply to your customers via item comments triggering an automated response to the original sender
- Receive updates to the item based on any further emails from the customer
Requirements
A licence to Email Connected Service (Encodify Inbox)
A dedicated email address
What's possible?
- Compose your email in your preferred email client sending it to the dedicated email address
- Receive an automated email response to let you know that it has been received successfully
- Reply to your customers via item comments triggering an automated response to the original sender
- Receive updates to the item based on any further emails from the customer
Requirements
A licence to Email Connected Service (Encodify Inbox)
A dedicated email address
Frequently Asked Questions
Get Instant Answers to Common Queries
Who has ownership of the email account
Encodify will not take ownership of the email account and should be managed and maintained by the customer.
How many email accounts can I connect?
We support the ability to create as many connected services as required. If each customer needs a dedicated email account - no problem
What protocols does Encodify Inbox support?
We support synchronisation from the following protocols:
- POP3
- POP3S
- IMAP
- IMAPS
Do you recommend a particular protocol
We will always recommend POP3S or IMAPS because they are the most secure for synchronisation.
Connect with us today!
Fill out the form now, and let us show you how Encodify can help your team! Contact us today by email at letstalk@encodify.com or by phone at +45 92 45 43 08.
We look forward to hearing from you!
